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 Having security eyes installed disables my fax!
 
 4/14/2007 5:01:27 PM
User is offlineWavesMarine
1 posts


Having security eyes installed disables my fax!
 Modified By Platinum Support  on 4/16/2007 9:40:53 AM)

I use my PC as a fax, and when I have security eyes on the system the fax can no longer detect the dial tone, nor does it answer incoming faxes.  If I simply disable the drivers the fax works fine.  I need to have both working. 

It does not show any IRQ errrors, it says "device is working properly" everywhere, it just makes the line dead in the eyes of the modem.

I updated all drivers and MB Bios.

Ideas?   

 4/16/2007 9:38:23 AM
User is offlinePlatinum Support
755 posts
1st


Re: Having security eyes installed disables my fax!

The Security Eyes Software should not be used with a Fax Software.

DVR PCs should be dedicated PCs, which are not being used with any other software, especially softwares such as Fax programs which are constantly polling ports for incoming calls and faxes.  This is due to the fact that Security Eyes is a voice modem-enabled software, which can be used for cell-phone

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