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 Re: New computer with VISTA
 
 11/26/2008 12:57:31 PM
User is offlineSirNard
17 posts


Re: New computer with VISTA

I have found something that says I need to disable Windows AERO interface for appropriate operation. How do I do this & what is this funtion?

 11/26/2008 2:53:29 PM
User is offlinePlatinum Support
755 posts
1st


Re: New computer with VISTA

 SirNard wrote

I would say around 2 years. It is V 3.0 if that helps



Then the downloaded version should work with your card just fine.

Platinum Support

 11/26/2008 2:56:42 PM
User is offlinePlatinum Support
755 posts
1st


Re: New computer with VISTA

 SirNard wrote

I have found something that says I need to disable Windows AERO interface for appropriate operation. How do I do this & what is this funtion?

The Vista Aero interface can be disabled is the main operating system settings under perfornance settings.

But before we start digging into all of the possible problems...what are the SYMPTOMs that you are experiencing?  When you open the software what exactly happens?

Thank you
Platinum Support
http://Platinum-CCTV.com

 11/26/2008 3:32:24 PM
User is offlineSirNard
17 posts


Re: New computer with VISTA

I can't get a pic from the camaras

 11/26/2008 3:34:09 PM
User is offlinePlatinum Support
755 posts
1st


Re: New computer with VISTA

Ok, what do you see instead of the picture?

If you click on the snapshot button, do you see a thumbnail image of what the camera sees?

 

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