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 New computer with VISTA
 
 11/26/2008 10:30:41 AM
User is offlineSirNard
17 posts


New computer with VISTA

I have purchased a new computer with vista. # 1 Is this compatable with vista. #2 I can't find my disc to set this up. Could you help me get this up & running again? HELP!!!!!!!!!!!!

 11/26/2008 10:37:16 AM
User is offlinePlatinum Support
755 posts
1st


Re: New computer with VISTA

SirNard,

    Thank you for your post.  To answer your questions:

1.  Yes, the security eyes software is compatible with Intel CPU PCs that have Windows Vista (32-Bit).  Vista PCs with either AMD CPUs or 64-bit windows vista are not supported.

2.  You can find a download of the Security Eyes Software here: 
 http://platinum-cctv.com/Support/Downloads/SEDVRDownloads.aspx
Although this should ONLY be used if you cannot find the CD from the software.

Thank you
Platinum Support
http://Platinum-CCTV.com

 

 11/26/2008 11:05:08 AM
User is offlineSirNard
17 posts


Re: New computer with VISTA

I went to the download site befor & downloaded it but I couldn,t get my drivers installed. I think I went about it all wrong. I put the card in the computer first. I have now taken it back out. Should I unistall everything & start all over??Or would it be best if I purchased another disc and started all over??

 11/26/2008 12:04:23 PM
User is offlinePlatinum Support
755 posts
1st


Re: New computer with VISTA

First, how old is the DVR Card that you are using?

 11/26/2008 12:21:34 PM
User is offlineSirNard
17 posts


Re: New computer with VISTA

I would say around 2 years. It is V 3.0 if that helps

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