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 Blue Screen only on Remote
 
 12/24/2007 11:04:13 AM
User is offlinedbottomley
3 posts


Blue Screen only on Remote
I am experiencing an interesting problem.  When using the web client, I see only blue screens when connecting from one laptop (Dell CPx with ATI Rage Mobility M1).  When I connect using another laptop, it works fine.  I can access the ports just fine from the laptop with the problem so I don't believe it's a data transfer issue, I believe it's a display issue.  I have the latest drivers loaded.  What technology does the remote video display use to display on the monitor?  I have tried different resolutions, changing DirectX settings, differnt color settings, etc.  Please help.  Thanks.
 12/27/2007 11:31:46 AM
User is offlinePlatinum Support
757 posts
1st


Re: Blue Screen only on Remote

Thank you for your inquiry,

    We are attempting to replicate your problem now, to see if we can help you to find a solution to the problem that you are experiencing.

Please provide the additional information below, so that we can assist you further:

Operating System and Service Pack Level on the Remote PC:
Security Eyes Software Version (Server and Client:

Thank you
Platinum CCTV Support
http://Platinum-CCTV.com

 
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